Frequently Asked Questions
What areas do you serve?
We serve a 20-mile radius from 80111. If you’re unsure whether your location is covered, feel free to contact us for confirmation.
Do you service both residential and commercial properties?
Yes, we provide our services to both residential homes and commercial properties, including apartment complexes, HOAs, parks, and businesses.
How often can you clean my property?
We offer multiple service packages to fit your needs. Whether you need a weekly, bi-weekly, or customized schedule, we have options for you. Click here to view our service packages.
Do you offer one-time cleanups?
Yes! We provide one-time cleanup services for those who need a quick and thorough cleaning. Check our packages here for more details.
What happens if there’s bad weather?
We work in most weather conditions, including rain and light snow. However, if severe weather poses a safety risk to our team—such as heavy storms or extreme cold—we may need to reschedule your service. We will notify you in advance if that happens.
Do I need to be home when you clean?
No, you do not need to be home. Our team will complete the job efficiently and ensure your yard is clean before you return.
How do you dispose of the waste?
We offer two disposal options:
On-site disposal – We double-bag the waste and place it in your trash bin.
Off-site disposal – We remove the waste and dispose of it in our commercial bins at our facility.
On-site disposal – We double-bag the waste and place it in your trash bin.
Off-site disposal – We remove the waste and dispose of it in our commercial bins at our facility.
What if my dog is in the yard during service?
For the safety of our team and your pet, we do not perform services if your dog is in the yard. Every dog reacts differently to strangers, and we want to ensure a safe environment for all. Please secure your pet before our scheduled visit.
Do you provide your own equipment and bags?
Yes, we bring our own tools, waste bags, and sanitizing products to ensure a thorough and hygienic cleanup.
Can I schedule an extra cleanup if needed?
Absolutely! You can request an extra cleanup at any time. Just contact us, and we’ll schedule it at your convenience.
How much do your services cost?
Our pricing varies based on the frequency of service, yard size, and the number of dogs. Click here to view our pricing and packages.
Do you charge based on the size of the property or the number of dogs?
Both. Pricing is determined by the size of the yard and the number of dogs, as these factors impact the time and effort required for cleanup.
How do I pay for your services?
You can pay online through our website or set up a membership plan based on the package you choose. We accept all major payment methods.
Do you offer discounts for long-term contracts or multiple locations?
Yes! We offer discounts for long-term contracts and multi-location services. We also have a referral program—earn up to $25 for every new customer you refer to us!
Is there a cancellation fee?
No, we do not charge any cancellation fees. You can modify or cancel your service anytime with no penalty.
